1. Who is responsible for your information
Lancing Ltd is the controller of personal information submitted through automaticpackaginglines.co.uk. Contact details are shown on this page and throughout the website.
This notice applies to website visitors and people who contact us about machinery, line integration, service, support or other business matters.
2. Information we may collect
We collect information you choose to provide in an enquiry, including your name, business, email address, telephone number, installation postcode and technical project details.
Our hosting environment may also process standard technical records such as IP address, browser type, requested page, time and server response for security, reliability and fault diagnosis. The enquiry form uses a one-way IP hash, short-lived rate records and form-security signals to reduce automated spam.
- Contact and business identity details
- Product, container, closure and production requirements
- Correspondence and project history
- Technical server and security logs
3. How we use information
Information is used to respond to enquiries, assess machinery requirements, prepare proposals, manage projects, provide support, keep business records and protect the website and enquiry form from misuse.
We rely on steps requested before a contract, performance of a contract, legitimate business interests and legal obligations as appropriate to the context. We do not use this website to make solely automated decisions with legal or similarly significant effects.
4. Who information may be shared with
Information may be shared with trusted hosting, email, IT, professional or machinery-project providers where they need it to perform a service and are subject to appropriate obligations. Project information may also be shared with equipment partners when necessary to assess or deliver the requested solution.
We do not sell personal information. We may disclose information where required by law, to protect rights or safety, or in connection with a business reorganisation.
5. External images and the production-line video
The website displays machinery images from the supplied Lancing-related websites using their original web addresses. Your browser contacts those hosts when it loads an image, and the host may receive technical request information such as an IP address and browser headers.
The homepage production-line MP4 and poster are stored locally inside this website package. No embedded third-party player or video-library page is included.
6. How long information is kept
We retain enquiry and project information only for as long as reasonably needed for the enquiry, quotation, contract, support, legal, tax, warranty and legitimate business-record purposes. Technical security logs and hashed submission-control records are normally retained for a shorter operational period unless an incident requires further investigation.
7. International processing
Some service or media providers may process information outside the United Kingdom. Where Lancing Ltd appoints a provider, appropriate contractual or legal safeguards are considered. Third-party websites you open operate under their own terms and privacy notices.
8. Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, objection or transfer. You may also withdraw consent where consent is the basis of processing. Rights can be subject to legal conditions and exceptions.
Contact sales@lancinguk.com with your request. You may also complain to the UK Information Commissioner’s Office if you believe your data-protection rights have not been respected.
9. Security and required information
We use proportionate technical and organisational measures intended to protect information, but no internet transmission or storage system can be guaranteed completely secure. Do not submit payment-card information, passwords, confidential formulas or unnecessary sensitive personal data through the enquiry form.
Fields marked as required are needed so we can identify and respond to an enquiry. Without them, the form cannot be submitted.
10. Changes to this notice
We may update this notice when the website, suppliers or legal requirements change. The revision date on this page identifies the published version.